Category
Rants
Opinionated takes on software that shouldn't exist
3 posts
Not just a creator - also a client
One of the biggest goals behind Ticket Foundry was to create something I would genuinely want to use in my day-to-day work. Software development is not my full-time job, system administration is. Because of that, the platform was built from real-world experience and practical…
Per-seat pricing is a tax on growing teams
Why we'll never charge per user, and why every SaaS that does is making your job harder than it needs to be.
Microsoft Planner is not a ticket system
We were using Planner to track IT tickets. It was held together with hope and three custom labels. I wanted to build something that didn't make me hate Mondays. So I did.