The Foundry Blog
Updates, tech news, and
opinions you didn't ask for.
Product updates, IT war stories, and the occasional rant about software that shouldn't exist.
Per-seat pricing is a tax on growing teams
Why we'll never charge per user, and why every SaaS that does is making your job harder than it needs to be.
Why Ticket Foundry ships with 4 email providers (and how to pick one)
SMTP, Mailgun, Postmark, SendGrid, Brevo, plain old PHP mail(). Six options. Why so many, and a no-nonsense guide to picking the right one for your situation.
Why we rewrote Ticket Foundry from Python to PHP in a weekend
I spent two days writing the MVP in Flask. Then I tried to deploy it to DreamHost and discovered shared hosting still doesn't do WSGI. So I rewrote the whole thing in PHP. Here's what I learned.
Microsoft Planner is not a ticket system
We were using Planner to track IT tickets. It was held together with hope and three custom labels. I wanted to build something that didn't make me hate Mondays. So I did.